enterprise computer services

Email settings


 


 

 

 

Email server names and ports

The Email Server Names settings are:
• Incoming Mail Server - pop.example.com OR imap.example.com
• Outgoing Mail Server - smtp.example.com

where "example.com" is your hosting account's PrimaryDomain, which is set in DomainCentral

NOTE: Please refer to the Difference Between POP and IMAP settings article to determine which incoming mail retrieval standard is a best fit for your current needs.

The email server ports are:
• POP: 110
• IMAP: 143
• SMTP: 587

Difference between POP and IMAP settings

POP - an internet standard for retrieving email. POP stands for "Post Office Protocol." May also be referred to as "incoming mail."

POP is a one-way communication path. This means that when you access your email from your computer or other local device, your email client (such as Outlook or Thunderbird) will save a local copy of the email to your computer, then delete the original from the mail server. Email accessed using POP ties it to a specific computer or device, thus you will be unable to view your webmail from multiple sources. However, POP is useful for storing local copies of email to be read offline or when not connected to the internet, as well as for ensuring that your webmail mailbox in MailCentral will retain plenty of storage room for accepting more email in the future.

IMAP - an internet standard for retrieving email. IMAP stands for "Internet Message Access Protocol." May also be referred to as "incoming mail."

IMAP is a two-way communication path. This means that when you access your email from your computer or other local device, any changes that are made will be synchronized with your webmail on the mail server. For example, if you log in to MailCentral, create a new folder in your webmail, then put a message into that folder, this change will instantly and automatically appear in your email client (such as Outlook or Thunderbird), and on your mobile device. Also, if you are at work and you begin a message then save it, it will still be there in your mailbox when you log in from a different email client, such as one on your home computer.

IMAP provides a better method to access your mail from multiple devices, say from work, home, and your mobile, through two-way syncing capabilities between your mail clients and the IPOWER mailbox. However, because IMAP saves all your messages on the server, be sure frequently clean up your mailbox, deleting old messages and saving the ones you want to keep to a local computer.

 


Configure your iPhone/iPad/iPod Touch to access your POP/IMAP mailbox

To set up an email account on your iPhone, or iPod Touch (instructions are based on iOS5, other operating system versions may vary):
1.From the home screen, tap Settings
2.Select Mail, Contacts, Calendars
3.Select Add Account...
4.Select Other
5.From Mail, select Add Mail Account
6.Enter the mail account information:
1. Name: the name of the mailbox user - for example: John Smith
2. Address: your mailbox address - for example: administrator@example.com
3. Password: the password for your mailbox - for example: mypassword
4. Description: a short description of your mail account so that you can identify it later (in case you want to change any settings)
7.Press Next
8.At the top of the screen select POP or IMAP

NOTE: Please refer to the Difference Between POP and IMAP settings article to determine which incoming mail retrieval standard is a best fit for your current needs.


9.Enter the Incoming Mail Server details:
1. Host Name: pop.example.com OR imap.example.com (where example.com is your PrimaryDomain)
2. User Name: your mailbox address - for example: administrator@example.com
3. Password: the password for the above mail address (should be prefilled)
10.Enter the Outgoing Mail Server details:
1. Host Name: smtp.example.com (where example.com is your PrimaryDomain)
2. User Name: the mailbox address – for example: administrator@example.com
3. Password: the password for the above mail address
11.Press Next
12.You may get the following message :
“The certificate for “SMTP:administrator@example.com@smtp.example.com” may not be validated”
Select Continue

13.If you get a message that a secure connection cannot be established, choose to continue
14.SSL should be set to OFF (this is a default setting)
15.The ports will be configured automatically during the connection process, however, if you wish to configure the ports yourself, the ports are:

• POP: 110
• IMAP: 143
• SMTP: 587


Configure your iPad to access your POP mail box

To set up an email account on your iPad (instructions are based on iOS5, other operating system versions may vary):
1.From the home screen, tap Settings
2.Select Mail, Contacts, Calendars
3.Select Add Account...
4.Select Other
5.From Mail, select Add Mail Account
6.Enter the mail account information:
1. Name: the name of the mailbox user - for example: John Smith
2. Address: your mailbox address - for example: administrator@example.com
3. Password: the password for your mailbox - for example: mypassword
4. Description: a short description of your mail account so that you can identify it later (in case you want to change any settings)
7.Press Next
8.At the top of the screen select POP or IMAP

NOTE: Please refer to the Difference Between POP and IMAP settings article to determine which incoming mail retrieval standard is a best fit for your current needs.


9.Enter the Incoming Mail Server details:
1. Host Name: pop.example.com OR imap.example.com (where example.com is your PrimaryDomain)
2. User Name: your mailbox address - for example: administrator@example.com
3. Password: the password for the above mail address (should be prefilled)
10.Enter the Outgoing Mail Server details:
1. Host Name: smtp.example.com (where example.com is your PrimaryDomain)
2. User Name: the mailbox address – for example: administrator@example.com
3. Password: the password for the above mail address
11.Press Next
12.You may get the following message :
“The certificate for “SMTP:administrator@example.com@smtp.example.com” may not be validated”
Select Continue

13.If you get a message that a secure connection cannot be established, choose to continue
14.SSL should be set to OFF (this is a default setting)
15.The ports will be configured automatically during the connection process, however, if you wish to configure the ports yourself, the ports are:

• POP: 110
• IMAP: 143
• SMTP: 587

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